Safe Play

inf998 Responsible Gaming

Beyond playing in moderation for entertainment, the ability to stay in control of yourself is a key quality of a good player.

What Responsible Gaming Means

At inf998, the long-term safety and well-being of our players is a top priority. We firmly believe that gambling is entertainment only and carries a real risk of financial loss. That is why inf998 provides responsible gaming tools and guidance so every player can choose to play safely and sustainably.

Responsible gaming means setting limits on your play time, managing your deposit amounts, staying within your own budget, avoiding chasing losses, and being willing to seek help when gambling starts to disrupt your daily life.

Note: Access to inf998 is available to players aged 21 and above only. We strictly uphold this position and will not allow any person under 21 to play under any circumstances.

Gambling is an enjoyable form of entertainment. However, we understand that some players may lose control. When that happens, we are here beside you — with 24/7 Live Chat support in Myanmar language and assistance available by email.

Player Control Tools

Money Management

Deposit Limits

Players can set their own daily, weekly, or monthly deposit amounts. If you want to increase a limit, you can submit a request to our support team; decreases take effect immediately. This way you can decide your budget in advance and stay in control.

Play Time

Time-Out

If you need a short break, you can temporarily close your account for anywhere from 1 day up to 6 weeks. During the time-out, all account activity will be paused while any pending winnings are kept safe. The account will not be reopened until the period ends.

Protection

Self-Exclusion

If gambling is causing serious problems, you can request your account to be blocked for 6 months, 1 year, or permanently. Self-exclusion can be arranged through our 24-hour Live Chat and takes effect immediately from the time of request.

Play Time

Play Time Reminder

If you have been playing for a long time, you can use inf998's play time reminder. When your set time limit is reached, an alert will appear so you can decide whether to continue playing. This way, you stay clearly aware of how long you have been playing.

Minor Protection

Minor Protection

If you live with family, please use centrally managed website filtering software to prevent children from accessing this platform. Make sure that computers, phones, and devices used for inf998 are protected so children cannot use them. We enforce that only players aged 21+ are allowed to play.

Support

24/7 Support

If you have any problems related to gambling, you can contact inf998's customer support team 24 hours a day, 7 days a week in Burmese via Live Chat. You can also reach us by email at [email protected].

How to use the self-control tools

At inf998, we believe that protecting each player's wellbeing and normal life matters more than any winnings. You can take control using the steps below:

1

Open Live Chat

Log in to inf998 and click the 24-hour Live Chat to request a self-control action.

2

Choose the limit you want

Deposit limit, temporary break, or self-exclusion — explain to a support agent which service you need.

3

Confirm your identity

You will go through a few quick verification checks to confirm you are the account owner, after which the restriction will take effect immediately.

4

Get support if needed

If you feel that gambling is causing problems, our staff are ready to help you without any judgment, and will treat you with full respect.

How to tell if gambling is becoming a problem

Warning signs to watch for

If you notice any of these signs in yourself, we encourage you to take a break from gambling and contact our support team.

  • Continuing to play to try to win back money you have lost
  • Hiding the amount you gamble from family members and friends
  • Facing financial difficulty due to gambling, to the point of having to borrow money
  • Trying to limit your playing time but not being able to
  • Gambling affecting your work, studies, or relationships
  • Feeling sad or anxious while playing, and only feeling better when actively gambling
  • Prioritising money for gambling and neglecting essential needs

These are common signs of Problem Gambling. This is not a weakness — it is a situation where help is available. inf998's support team is available 24 hours a day, 7 days a week to talk openly in Burmese.

Core principles of responsible gambling

inf998 is a platform that is committed to protecting players' normal lives. Our responsible gambling principles are outlined below:

Set a budget before you play

Decide how much you will spend before you start playing, and do not go beyond that amount. Always remember that gambling is entertainment, not a way to earn income. Going over a pre-set budget is a negative impulse that can lead to problems.

Accept that losses can happen

Go into gambling accepting that losses are possible. If you feel you must keep playing to win back what you lost, the losses will only grow. Play only with money you can afford to lose — avoid gambling with money you cannot spare, borrowed money, or loans.

Limit your playing time

Decide in advance how long you will play each day. Research has shown that the longer you play, the more your judgment and decision-making ability decline. Make good use of inf998's play time reminder tool.

Keep a balanced life while playing

We believe gambling is just one part of life, not all of it. Always be mindful that gambling does not damage your relationships, health, education, or career. See gambling as entertainment only.

Get Help: Contact inf998's 24-hour Live Chat in Myanmar language. To reach us by email, send a message to [email protected]. Don't hesitate to ask anything — we're here for you.

Responsible Gaming FAQ

Only players aged 21 and above may play at inf998. This is strictly enforced, and accounts found to belong to anyone below this age will be suspended following verification checks.

Open inf998's 24-hour Live Chat and contact a staff member to arrange your self-exclusion. You choose the duration (6 months, 1 year, or permanent), and it takes effect immediately from the time of your request.

Yes. If you want to lower your limit, contact a staff member via 24-hour Live Chat and it will take effect immediately. However, increasing a limit requires a review and will only be changed once approved.

Not at all. Problem gambling can happen to anyone, and acknowledging it and seeking help is a sign of real strength. inf998's staff are ready to assist with this matter openly and without judgment.

Any pending winnings and remaining balance in your account will not be affected during the time-out period. Once the period ends, you will be able to withdraw those funds as normal. If you need more information, you can discuss it with our 24-hour Live Chat staff.

If you live with young children, use centrally managed website-filtering software. Do not leave the computer, phone, or apps you use for inf998 unattended where children can reach them. Never share your login password with anyone.

Limit your play and gamble mindfully

If you need support, contact inf998's 24-hour Live Chat. Or if you want to play responsibly without any pressure, log in today and set your own limits.

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