Questions & Answers
Find all inf998 questions right here
We have detailed answers covering football betting, deposits and withdrawals, how to claim bonuses, how to play on mobile, and responsible gambling.
This FAQ page answers common questions from players using the inf998 platform. Topics are grouped by category and cover football betting methods, how to play smoothly on mobile, how to claim bonuses, how to deposit via KBZPay and Wave Money, and how to keep your gaming in balance. If you can't find a clear answer to your question on this page, you can reach us anytime through our 24-hour Live Chat service.
Football Questions
Live Betting (In-Play Betting) lets you place bets in real time while a match is ongoing. Unlike pre-match betting, you can see the odds changing as the game unfolds and make decisions on the spot. inf998 offers both pre-match and Live Betting.
Bets are settled once the match is fully completed and the official result is announced. Funds normally reach your account shortly after the final whistle. If a match is cancelled or abandoned before completion, bets are handled in line with the terms and conditions.
Yes. inf998 covers EPL, MNL, UEFA Champions League, and other major football competitions worldwide. Myanmar players can find all their favourite fixtures in one place and choose from dozens of betting markets with competitive odds.
An Accumulator combines two or more matches into a single bet. Because the odds multiply with each selection, a small stake can return a large payout — but every selection must win. If any single match loses, the entire bet is lost.
European Handicap uses whole numbers only (0 / +1 / -1), so a draw outcome is possible. Asian Handicap uses quarter-lines such as 0.25 / 0.5 / 0.75, which means you can lose or win half your stake. Because Asian Handicap removes the draw option, there are fewer outcomes to consider, which can make decisions easier.
Playing on Mobile
Yes. You can access inf998 directly through Chrome, Safari, or any mobile browser — no app download needed. The site is built with a mobile-responsive design, so it runs smoothly on your phone screen.
Start by clearing your browser cache. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data, select Cached Images and Files, and delete them. Then reload the site. If the problem continues, check your network connection, try switching to Wi-Fi, or update your browser.
Both Android and iOS are supported. You can play via Chrome or Safari on Android 8.0 and above or iOS 13 and above. Older devices may run less smoothly, so updating your OS is recommended.
Yes — this works like an app, letting you launch directly without opening a browser. On iOS Safari, tap the Share icon → Add to Home Screen. On Android Chrome, tap the ⋮ menu → Add to Home Screen. An icon will appear on your Home Screen and you can open the site from there instantly.
Member Offers
After registering at inf998 and making your first deposit, a 120% welcome bonus is added to your account automatically. For example, deposit 20,000 Ks and you receive a 24,000 Ks bonus, giving you 44,000 Ks to play with. The maximum bonus amount is 300,000 Ks.
A Wagering Requirement is the total amount you must wager before bonus winnings can be withdrawn. At inf998 the requirement is bonus amount × 15. For example, if you receive a 300,000 Ks bonus, you need to wager 300,000 × 15 = 4,500,000 Ks before withdrawing bonus funds.
No, you cannot. The 120% welcome bonus is for each player's first deposit only. Since it can be claimed once per account, it cannot be claimed again on subsequent deposits. Regular players can access VIP Cashback and other offers.
Yes. Bonuses have an expiry period. If the wagering requirement is not met within the bonus period, the bonus funds will expire. Check the terms of each individual offer and use it promptly.
inf998 has 4 VIP tiers. Bronze — up to 0.4% cashback per week, Silver — up to 0.8%, Gold — up to 1.1%, Platinum — up to 1.5%. As your play increases, your tier goes up and your cashback rate improves. Cashback is paid out once a week.
Deposit Questions
Wait about 15 minutes after making your deposit. If it still hasn't arrived, contact us through 24/7 Live Chat with a screenshot of the transfer. Please keep your KBZPay / Wave Money transfer reference number noted — Customer Support will check and assist you as quickly as possible.
Log in to your inf998 account and select Deposit, then choose Wave Money. Transfer the funds from the Wave Money app to the Wave Money receiving number provided by the platform. After the transfer, enter the Transaction ID in the Deposit Form and click Submit. The funds will arrive in your account shortly.
inf998 does not charge any deposit fees. However, please note that the bank or payment app you use may have its own fees. Those charges come from your payment provider and are not related to inf998.
The minimum deposit at inf998 is 3,000 Ks, and you can start with that amount using any payment method for football betting, slots, live casino, and more. The minimum withdrawal is 30,000 Ks. Withdrawals arrive within 15 minutes to 2 hours.
At inf998 you can deposit and withdraw using KBZPay, Wave Money, AYA Pay, and bank transfer. The most widely used digital payment methods in Myanmar are supported, making deposits smooth and easy.
Responsible Gaming
Yes. You can request a Deposit Limit through Live Chat. You can set a maximum deposit amount per day or per week, decided by you in advance. We encourage players to use this to keep control of their own play.
Yes. The inf998 platform is only open to players aged 21 and above. Anyone under 21 is not permitted to open an account or play. This is a core part of our child protection and responsible gambling policy.
If you have a gambling problem, you can reach out for help through inf998's 24/7 Live Chat. You can speak with a trained counsellor and request Self-Exclusion. Always remember that gambling should be for entertainment only, not as a way to make or lose money.
Constantly wanting to win back money you have lost, borrowing money from family to fund gambling, feeling unable to limit your gambling, and relationships with family and close ones deteriorating because of gambling — if you are experiencing these things, you may have a gambling problem and should seek professional help.
Self-Exclusion is a service where you can request to stop yourself from playing for a set period (for example, one month, six months, or one year). During that period you will not be able to access your account, making it a useful tool for anyone who wants to take control of their play. You can request it by contacting us through Live Chat.
We're here to help
If you can't find your question above, the inf998 Customer Support team is available 24 hours a day via Live Chat in Burmese. You can also reach us by email at [email protected].
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